Processing times 

Our products are made fresh and it will also depend on the demand of products. Please allow 1-7 business days for your order to be shipped. 

This does not include shipping time. That is determined by the carrier. 

*Business days do not include weekends and holidays.*

You will receive an email as soon as the shipping label is created. 

If you email support BEFORE 7 business days to ask when the order will be shipped, we will cancel your order. There’s an increase demand for items and everything is handmade DAILY. Please be patient.
If you need to change shipping info, update email for tracking or update any other details of your order before it is shipped, you may email


Shaheen Organics is NOT liable for lost or damaged goods. Shaheen Organics does not refund shipping costs.

Shaheen Organics guarantees delivery of your goods to the address that was provided to us at checkout. If the receiver fails to provide the correct address, Shaheen Organics is not required to refund the lost items. Please ensure you have entered the correct address at checkout.

If you did not receive your package, please head to your local USPS and file a claim. We are not liable for carrier issues. 

Damages and issues

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds and Exchanges

Due to the nature of our products, all sales are nonrefundable & nonexchangeable. All sales are final

Refunds can be issued only if order is requested to be canceled within ONE (1) hour of placing it. 

If canceling order within one hour of placing, Email us at

Orders are processed within 1 to 7 business days. Once you receive tracking, we can not make any changes.

Please remember that our products are handmade with love and we strive to make our customers happy. 

Fraudulent Orders

If your order is flagged by the system as a risk of being a fraudulent order, your order will be cancelled immediately. We reserve the right to do so in order to protect our business and our customers. 

If by any chance the system does not detect fraud and the order has been fulfilled, shipped, received, and the receiver places a chargeback, your account will be permanently banned from ordering from Shaheen Organics LLC indefinitely. 

International Orders 

Once we ship out your order, it is your responsibility to take care of any customs fees. If you do not pay the fees, your package will be shipped back to us and we will initiate a refund (excluding shipping charges) back to you once we have received the package in good condition. We are not responsible for any damages or stolen items during the shipping process. 

Product Disclaimer

***However, the information provided is not to diagnose, claim to prevent, or cure such conditions. Therefore, if you are ill, have any disease, or pregnant, please consult a medical doctor for medical advice, treatment, and services. By ordering, you the customer, accept full responsibility that the product will be used in a rational and informed manner. *Content on our website is provided for general informational purposes and should not be considered medical advice. Product information is not intended to diagnose, treat, cure or prevent any disease. *Comments and feedback about product effectiveness are based on customer, staff and family opinions and should not be substituted for medical care. Shaheen Organics is not liable for any individual reaction to any particular ingredient. Remember to read our labels and ingredient lists carefully and follow the appropriate directions for use. If you have a specific allergy or sensitivity, do not use ingredients that may trigger a reaction. An allergy patch test is recommended if there is any doubt or history of skin reactions. Discontinue use if a reaction occurs. *Please consult a healthcare provider if you have any questions about a particular health condition. By purchasing our products, you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions. *Information on this website has not been evaluated or approved by the Food & Drug Administration